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You never know when a lead will convert…

You never know when a lead will convert…

They say that slow and steady wins the race. I thought the race was long over. Converting this old lead was not even on my radar screen. Until I received an email a little over a week ago with an odd subject line: RE: Hoping the new year is off to a good start.  New...

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What a difference one woman made

Earlier this week, I said goodbye to my friend, Terry.  I was in Terry's book group. Not my book group as I am the newbie, with most of the group being together for over 17 years.  I've probably been a member of the group for 10-12 years.  It is a wonderful group of...

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The Role of a Printer in Maintaining Brand Identity

I often refer to myself as the Brand Police. As the marketing team for our clients, we build brand identity and consistently work to maintain a clear and strong brand identity. Personally, my role includes defining brand standards and enforcing...

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The power of empathy

Can adults learn empathy?  Mass General believes so and has launched an innovative training program to improve empathy among its doctors. In reading a recent article on this program in the Boston Globe, I was struck by how smart this training is for medical...

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Point of Differentiation: NOT Being Politically Correct

If you are competing in a crowded market space, it is essential to clearly differentiate your product. This is especially true if you are entering into a category that is already dominated by a few brands (e.g., Coke or Pepsi) or has a wide variety of options to...

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